AimBetter and Ryltech offer the best solution for identifying any weaknesses on SQL Server and work together both to respond and to apply the necessary fixes to prevent future reoccurrences. Making use of AimBetter’s advanced features, Ryltech’s Expert Support team, made up of specialist database administrators, provides real solutions to problems and performs the best actions to limit problems before they impact on your business. Together we provide a service taking responsibility for the integrity of your whole enterprise’s information system.
Above all, our goal is to boost the reliability of your data – nothing will impact more on your bottom line than allowing the complexity of the IT environment to degrade the quality of the information that you base your decisions on.
About AimBetter/Ryltech Services
AimBetter provides service to more than 200 companies with more than 700 SQL servers and 300 application servers for companies in Israel and abroad. Among our many users are leading international companies such as Teva Naot, Artimedia, Excellando, and Diplomat.
With the combination of product and services provided by AimBetter, many companies have found the ability to better manage their whole environment, reduce or even eliminate data loss, improve user productivity, minimize costs and generally gain greater benefits from their whole enterprise information system. It is important for us to ensure that we work together with you to guarantee that we always provide the best solution that suits your needs.
The following is an outline of what the software can do, and how our support activities will benefit you financially and operationally.
AimBetter – the product
|Alerts to operational problems – pinpointing incidents of data loss/performance problems in real timeImmediately identifies the source of the problem in your system, such as query exceptions, server load, network blockages, software malfunction, stalled queries, bugs in the software package, etc.
Observes in real-time and tests quickly, wherever there are query exceptions and other problems that block the flow of processes or slow down and cause performance problems
Provides comprehensive history extending back 30 days – allows for instant comparison, trend analysis and pattern matching by our Expert Support team.
Detects malfunctions – if there is a problem within the procedural, infrastructure or communication components to explain transaction problems.
Reduces delays in responding – gives a higher and deeper understanding of problems arising from the system – with ability to see and understand the current situation of your server, and the means to dig down into the details without the need to connect directly to your servers
Gives you confidence in the end-result – you do not have to be an IT/ DBA/system professional – AimBetter is performing these specialist functions for you, understanding and reacting to problems and alerts sent about your system.
How it works
Over 400 separate measures displayed from a single point, that monitor the system 24 hours a day. Visual graphs that are simple to understand – so that there is a complete picture inside our own tool, without need for connecting back to the live server.
Minimum on-site presence. AimBetter requires just our simple agent running on a server anywhere inside your network that collects data from the whole environment and passes that up into the cloud for analysis and reporting.
No dedicated hardware onsite
No separate database or repository licenses
No operating system licenses
No impact on functionality in your own environment
No requirement for added administration by your team
Optional product – Connections
|Monitoring external connection.A separate facility is available to monitor a wide range of connectivity status to both physical and logical entities. This facility runs independently of the SQL Server monitor. It offers the option to pick from a basket of connections to watch any number of different logical or physical targets.
The table below shows the range available. Any entity inside the domain can be targeted. All metrics can be represented graphically in any time window inside the current history, and report Average, Minimum and Maximum values.
This optional service allows customers to select the entities that are most important in their own instance. We provide a bundled service, comprising the monitoring agent plus 50 individual elements. More elements can be added to the same agent, in bundles of 50s.
DBA & IT services
AimBetter GOLD service
Daily follow-up by our DBA professional team on all server behavior – a ‘virtual DBA’ at work for you.
Once each week
On-call (available during business hours) – checking unsynchronized agents
Periodic (on demand)
Training of customer’s users in best practices for AimBetter operations
Introduction to the service – a comprehensive report on your server includes a DBA explanation of risks and preventive or required treatment at the database level.
AimBetter PRO service
|Up to 4 hours per month support, as part of a basic Service Level Agreement, to begin action inside normal business hours (08:00 – 18:00 working days). We track – system alerts during all hours of operation and provide a quick response.
We check – server health, providing maintenance programs and models of best practices.
We document all of the client environment. Covering server portability at database level and extensive validation, data logging for extreme situations like a server crash.
We provide a full Server review. At customer’s request, we can perform a set of proactive functions as outlined in the section “Activities available on request” below.
Advise on high survivability – advice on Data Recovery/test of initiated reconstructions
Security – monitoring permissions and access to the server. The initial inspection followed by regular tracking of connections and access to the server.
Proactive treatment – responding to alerts and malfunctions received by the monitor according to current SLA terms.
Running scripts on the client-server – for preventing performance compliance issues. Preventive-level scripts and routine maintenance.
Activities available on request
|General customer tasks initiated work/customer requests.System optimization – adjust system settings to the client’s application requirements
Ryltech Managed Services (RMS)
Smart solutions for improving your bottom line. Designed especially for Small/Medium Business users of Microsoft SQL Server
Move from ADMINISTRATION to MANAGEMENT – instead of looking over your shoulder, you will be focused on the future
Move from FIRE-FIGHTING to FIRE-PROOFING – build the right infrastructure so that even unforeseen circumstances have limited effect
Move from being UNPREPARED to being READY – we provide all the tools, skills and knowledge needed to make sure you come out on top
RMS supports your operations wherever they may be – on-premises, in the cloud, or on virtual servers
Ryltech is ready to help with all aspects of Db administration as detailed above
Our special experience is with third-party software packages that can be performance headaches e.g. CLICK VIEW | MICROSOFT BI | Priority | SAP B1 | ERP and others
Business Impact of our solution