Welcome to AimBetter’s privacy notice.
AimBetter respects your privacy and is committed to protecting your personal data. This privacy notice will inform you about your privacy rights and how the law protects you.
Purpose of this privacy notice
This privacy notice aims to give you information on how AimBetter collects and processes your personal data you may provide through use of this website, or as a result of your dealings with us as a customer.
Read this privacy notice so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
We are a provider of IT database monitoring services and our parent company is AimBetter (Company number:xxxxxxxx) whose registered offices are at 5 Yerikho Street, Ashkelon, Israel.
AimBetter is made up of different legal entities. This privacy notice is issued on behalf of the AimBetter Group mentioned in this document variously as “AimBetter”, “Ryltech”, “we”, “us” or “our”. In this privacy notice, we are referring to the relevant company in the group responsible for processing your data. AimBetter is the controller and is responsible for this website.
In this document, the term “personal” refers both to individuals and to corporate entities, which may be referred to as “you”
The information that we collect and use about you is regulated by the General Data Protection Regulation (GDPR) which applies across the European Union, including in the United Kingdom.
We have appointed a data privacy team who are responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy team at [email protected]
You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country. We would, however, appreciate the chance to deal with your concerns before you approach them so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 01/12/2020.
The personal data we hold about you must be accurate and current. Please keep us informed if your personal data changes during your relationship with us.
This website does not include links to third-party websites, plug-ins or applications. When you leave our website, read the privacy notice of every website you visit.
The data we may collect about you
Personal data, or personal information, means any information about an individual or corporate entity from which that person or corporation can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped in the following categories.
- Identity data including first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender, or in the case of a company, the registered name, company number and other recognized identification;
- Contact data includes billing address, delivery address, email address and telephone numbers;
- Accounting data including bank account and payment card details;
- Transaction data including details about payments to and from you and other details of products and services you have purchased from us;
- Internet technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
- Profile data including your username and password, your interests, preferences, feedbacks and survey responses;
- Usage data including information about how you use our website and services;
- Marketing and communications data including your preferences in receiving marketing from us and our third parties and your communication preferences. You can unsubscribe using the form below.
We also collect aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but it is excluded from the scope of the GDPR as it does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data to be processed in accordance with this privacy notice and the relevant GDPR legislation.
We do not collect any special categories of personal data about you, nor do we collect any information about race, ethnicity, religious preference etc.
How is your personal data collected?
You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. We may collect data from and about you through:
- Through direct interactions;
- When you apply for our services;
- When you create an account on our website;
- When you subscribe to our services or publications;
- When you request marketing material to be sent to you;
- When you give us some product feedback;
- When you provide details on an events registration page;
- When you provide your details via an event registration device or scanner.
Automated technologies or interactions
As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our cookies policy for further details.
Third parties or publicly available sources
We may collect and utilize personal data about you from various third parties and public sources, such as analytics providers like Google, data brokers or aggregators, identity and contact data from LinkedIn and LinkedIn Sales Navigator, and any other source we deem appropriate.
How we use your personal data
We will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:
- To register you as a new customer;
- To manage our relationship with you;
- To enable you to partake in a survey;
- To administer and protect our business and this website;
- To deliver relevant website content and advertisements to you;
- To measure the effectiveness of the advertising we serve to you;
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences;
- To make suggestions and recommendations to you about new services that may be of interest to you.
We do not rely on consent as a legal basis for processing your personal data.
AimBetter’s legal basis for using your personal data
There are several different legal bases on which we may rely for use of your personal information. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.
The legal basis we may rely on include:
- Consent – where you have given us clear consent for us to process information for a specific purpose;
- Performance of a contract – processing your data necessary for the performance of a contract to which you are a party;
- Legal obligation – where use of your personal information is necessary for us to comply with a legal or regulatory obligation that we are subject to;
- Legitimate interest – where our use of your personal information is necessary for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You have the right to withdraw consent to marketing at any time by notifying us of your withdrawal.
In any case where you have objected to marketing, we have a legal obligation to retain some personal data, albeit limited, to ensure no more marketing is sent to you.
Promotional offers from us
We may use your identity, usage or profile data to determine what may be of interest to you. This is how we decide which services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information, purchased services from us or if you have provided us with your details when you registered during a marketing campaign and, in each case, you have not opted out of receiving that marketing communication.
We will not share your personal information with third parties for marketing purposes.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt-out of receiving these marketing messages, the personal data provided to us as a result of a service purchase or trial, or any other transactions will not be affected.
Tracking Technologies and Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
Necessary / Essential Cookies
- Type: Session cookies
- Administered by: Us
- Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Cookies Policy / Notice Acceptance Cookies
- Type: Persistent cookies
- Administered by: Us
- Type: Persistent cookies
- Administered by: Us
- Purpose: These cookies allow us to remember choices you make when you use the service, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Service.
Tracking and Performance Cookies
- Type: Persistent cookies
- Administered by: Third-Parties
- Purpose: These cookies are used to track information about traffic to the website and how users use the service. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new advertisements, pages, features, or new functionality of the service to see how our users react to them.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we have determined another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will contact you directly to explain the legal basis which we believe allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosure of your personal data
We will not to share your personal data with parties that are not related to AimBetter/Ryltech group unless there is some legal requirement to do so.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to our employees who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements in order to determine the appropriate retention period for personal data,.
In some circumstances you can ask us to delete your data: see ‘Request erasure’ below for further information.
We may choose to sanitize your personal data for research or statistical purposes and we may use this information indefinitely without further notice to you.
Your legal rights under GDPR
Under the General Data Protection Regulation, you have a number of important rights, including:
- Right to request access to your personal data (AKA “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Right to request correction of the personal data that we hold about you.
- Right to request us to delete or remove personal data where there is no good reason for us continuing to process it.
- Right to object to the processing of your personal data where you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
- Right to request restriction or suspension of the processing of your personal data if you want us to establish the data’s accuracy or where our use of the data is unlawful but you do not want us to erase it or where you need us to hold the data to establish, exercise or defend legal claims or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Where you have successfully exercised your right to object to processing (see above two items), you also have the right to ask us to delete or remove your personal data. However, we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you at the time of your request.
- Right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before your withdrawal of consent. In this case we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
- Right to request erasure of your personal data. You have the right to ask us to delete or remove personal data when there is no good reason for us to continue processing it.
If you wish to exercise any of the rights set out above, please contact us.
Legal basis for processing personal data under GDPR
We may process personal data under the following conditions:
- Consent: You have given your consent for processing personal data for one or more specific purposes.
- Performance of a contract: Provision of personal data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
- Legal obligations: Processing personal data is necessary for compliance with a legal obligation to which the company is subject.
- Vital interests: Processing personal data is necessary in order to protect your vital interests or of another natural person.
- Public interests: Processing personal data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the company.
- Legitimate interests: Processing personal data is necessary for the purposes of the legitimate interests pursued by the company.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Exercising of Your GDPR Data Protection Rights
You may exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, if you are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
Fee for access to personal data
You will not have to pay any fee to access your personal data or to exercise any of the other rights. If your request is clearly unfounded, repetitive or excessive, we reserve the right to refuse to comply with your request.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request.
Time limit to respond
We try to respond to all legitimate requests in the shortest possible time but do not guarantee any specific response time. Occasionally, responding may take us longer if your request is particularly complex or if you have made a number of requests. In this case, we will notify you and keep you updated.
This policy shall be governed by and construed and interpreted in accordance with the laws of Israel even if, under the rules relating to the conflict of laws that apply in Israel it could be held that another law governs. Exclusive jurisdiction with respect to any matter arising from or related to this policy shall rest with the competent courts in Tel Aviv – Jaffa, only; however, the Company shall retain the right to institute proceedings including interlocutory and/or injunctive relief in any other territory.